Crestwood Center - 5-Star Rehab Facility in Milford, NH | Placet0.82h
RN HOURS
per resident/day
5/5
CMS STARS
overall rating
3.9★
TRUST INDEX
Placet score
12.8%
BOUNCE BACK
30-day readmission
Clinical Quality Indicators
Long-stay residents — lower is better
Antipsychotic medication use 13.11%Falls causing major injury 5.19%Pressure ulcers (high-risk) 4.94%Admissions Contacts
No admissions contacts on file yet.
CMS Star Ratings
⚠️ Last inspected: Jun 2024 (662 days ago)🔍 Health Inspection
4/5
★★★★☆
📊 Quality Measures
5/5
★★★★★
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Source: CMS MDS Quality Measures. Updated quarterly.
State avg: 45 min · US avg: 41 min
Total Nurse / Resident / Day
3h 9m
State avg: 3h 53m · US avg: 3h 53m
5 min
State avg: 4 min · US avg: 4 min
46 per 100
State avg: 49 per 100 · US avg: 46 per 100
Weekend Staffing (PBJ Q3 2024)
Weekend vs. Weekday RN
60%≈ avg
US avg: 64%
Total Nurse Weekend
2h 48m
Federal Penalties
9 penalties · $140,814 total
| Date | Type | Fine | Denial Days |
|---|
| 6/26/2024 | Fine | $15,646 | - |
| 6/26/2024 | Fine | $15,646 | - |
| 6/26/2024 | Fine | $15,646 | - |
| 6/26/2024 | Fine | $15,646 | - |
| 6/26/2024 | Fine | $15,646 | - |
| 6/26/2024 | Fine | $15,646 | - |
| 6/26/2024 | Fine | $15,646 | - |
| 6/26/2024 | Fine | $15,646 | - |
| 6/26/2024 | Fine | $15,646 | - |
Inspection Citations
Survey: June 26, 2024(3 citations)
🔴 Immediate JeopardyInfection Control DeficienciesComplaint
🔴 Immediate JeopardyInfection Control DeficienciesComplaint
🔴 Immediate JeopardyInfection Control DeficienciesComplaint
Survey: January 30, 2024(27 citations)
🟡 Potential for HarmResident Rights Deficiencies
🟡 Potential for HarmResident Rights Deficiencies
12.8 per 100
State avg: 22.1 · US avg: 23.9
5.7 per 100
State avg: 14.1 · US avg: 12.0
5.2 per 100
State avg: 4.5 · US avg: 3.3
4.9 per 100
State avg: 4.4 · US avg: 5.1
1.1 per 100
State avg: 1.7 · US avg: 1.6
85.2 per 100
State avg: 83.0 · US avg: 79.7
Rates shown per 100 patients · Green = better than average · Amber = average · Red = below average
VBP Performance Score
11/100
Incentive Payment
-1.91% penalty
Healthcare-Assoc. Infections
8.6 per 100
Higher performance scores lead to payment bonuses. Lower scores indicate risk of readmission penalties.
Avg Length of Stay
22.7 days
Avg Payment / Stay
$11,077.41
Patient Complexity
2.40 × avg
Avg LOS 15-30 days is typical for short-term rehab · Patient complexity = HCC risk score (1.0 = national average; higher = sicker patient mix)
⚪ MinimalResident Rights Deficiencies
⚪ MinimalQuality of Life and Care Deficiencies
🟡 Potential for HarmNutrition and Dietary Deficiencies
⚪ MinimalAdministration Deficiencies
🟡 Potential for HarmFreedom from Abuse, Neglect, and Exploitation DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmNursing and Physician Services DeficienciesComplaint
🟡 Potential for HarmResident Rights Deficiencies
🟡 Potential for HarmResident Rights Deficiencies
⚪ MinimalResident Rights Deficiencies
⚪ MinimalQuality of Life and Care Deficiencies
🟡 Potential for HarmNutrition and Dietary Deficiencies
⚪ MinimalAdministration Deficiencies
🟡 Potential for HarmFreedom from Abuse, Neglect, and Exploitation DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmNursing and Physician Services DeficienciesComplaint
🟡 Potential for HarmResident Rights Deficiencies
🟡 Potential for HarmResident Rights Deficiencies
⚪ MinimalResident Rights Deficiencies
⚪ MinimalQuality of Life and Care Deficiencies
🟡 Potential for HarmNutrition and Dietary Deficiencies
⚪ MinimalAdministration Deficiencies
🟡 Potential for HarmFreedom from Abuse, Neglect, and Exploitation DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmNursing and Physician Services DeficienciesComplaint
Survey: December 16, 2022(6 citations)
🟡 Potential for HarmResident Assessment and Care Planning Deficiencies
⚪ MinimalInfection Control Deficiencies
🟡 Potential for HarmResident Assessment and Care Planning Deficiencies
⚪ MinimalInfection Control Deficiencies
🟡 Potential for HarmResident Assessment and Care Planning Deficiencies
⚪ MinimalInfection Control Deficiencies