Pelican Health Randolph Llc - 2-Star Rehab Facility in Charlotte, NC | PlacetClinical Quality Indicators
Long-stay residents — lower is better
Antipsychotic medication use 5.56%Falls causing major injury 3.15%Pressure ulcers (high-risk) 5.04%Admissions Contacts
No admissions contacts on file yet.
CMS Star Ratings
Last inspected: Sep 2025 (216 days ago)🔍 Health Inspection
2/5
★★☆☆☆
📊 Quality Measures
4/5
★★★★☆
N/A
State avg: 35 min · US avg: 41 min
Source: CMS MDS Quality Measures. Updated quarterly.
Total Nurse / Resident / Day
N/A
State avg: 3h 47m · US avg: 3h 53m
N/A
State avg: 5 min · US avg: 4 min
79 per 100
State avg: 50 per 100 · US avg: 46 per 100
Weekend Staffing (PBJ Q3 2024)
Weekend vs. Weekday RN
85%above avg
US avg: 64%
Total Nurse Weekend
4h 47m
Federal Penalties
27 penalties · $176,967 total
| Date | Type | Fine | Denial Days |
|---|
| 4/24/2024 | Fine | $4,017 | - |
| 4/24/2024 | Fine | $7,823 | - |
| 4/24/2024 | Fine | $7,823 | - |
| 4/24/2024 | Fine | $4,017 | - |
| 4/24/2024 | Fine | $7,823 | - |
| 4/24/2024 | Fine | $7,823 | - |
| 4/24/2024 | Fine | $4,017 | - |
| 4/24/2024 | Fine | $7,823 | - |
| 4/24/2024 | Fine | $7,823 | - |
| 4/24/2024 | Fine | $4,017 | - |
| 4/24/2024 | Fine | $7,823 | - |
| 4/24/2024 | Fine | $7,823 | - |
| 4/24/2024 | Fine | $4,017 | - |
| 4/24/2024 | Fine | $7,823 | - |
| 4/24/2024 | Fine | $7,823 | - |
| 4/24/2024 | Fine | $4,017 | - |
| 4/24/2024 | Fine | $7,823 | - |
| 4/24/2024 | Fine | $7,823 | - |
| 4/24/2024 | Fine | $4,017 | - |
| 4/24/2024 | Fine | $7,823 | - |
| 4/24/2024 | Fine | $7,823 | - |
| 4/24/2024 | Fine | $4,017 | - |
| 4/24/2024 | Fine | $7,823 | - |
| 4/24/2024 | Fine | $7,823 | - |
| 4/24/2024 | Fine | $4,017 | - |
| 4/24/2024 | Fine | $7,823 | - |
| 4/24/2024 | Fine | $7,823 | - |
| 2/28/2023 | Fine | $3,728 | - |
| 2/28/2023 | Payment Denial | - | 17 |
| 2/28/2023 | Fine | $3,728 | - |
| 2/28/2023 | Payment Denial | - | 17 |
| 2/28/2023 | Fine | $3,728 | - |
| 2/28/2023 | Payment Denial | - | 17 |
| 2/28/2023 | Fine | $3,728 | - |
| 2/28/2023 | Payment Denial | - | 17 |
| 2/28/2023 | Fine | $3,728 | - |
| 2/28/2023 | Payment Denial | - | 17 |
| 2/28/2023 | Fine | $3,728 | - |
| 2/28/2023 | Payment Denial | - | 17 |
| 2/28/2023 | Fine | $3,728 | - |
| 2/28/2023 | Payment Denial | - | 17 |
| 2/28/2023 | Fine | $3,728 | - |
| 2/28/2023 | Payment Denial | - | 17 |
| 2/28/2023 | Fine | $3,728 | - |
| 2/28/2023 | Payment Denial | - | 17 |
Inspection Citations
Survey: September 17, 2025(45 citations)
🟡 Potential for HarmQuality of Life and Care Deficiencies
🟡 Potential for HarmQuality of Life and Care Deficiencies
🟡 Potential for HarmQuality of Life and Care Deficiencies
🟡 Potential for HarmEnvironmental Deficiencies
🟡 Potential for HarmResident Rights DeficienciesComplaint
🟡 Potential for HarmResident Rights DeficienciesComplaint
21.8 per 100
State avg: 22.9 · US avg: 23.9
6.7 per 100
State avg: 13.2 · US avg: 12.0
3.1 per 100
State avg: 3.6 · US avg: 3.3
5.0 per 100
State avg: 6.0 · US avg: 5.1
0.4 per 100
State avg: 1.5 · US avg: 1.6
73.8 per 100
State avg: 78.1 · US avg: 79.7
Rates shown per 100 patients · Green = better than average · Amber = average · Red = below average
VBP Performance Score
11/100
Incentive Payment
-1.91% penalty
Healthcare-Assoc. Infections
N/A
Higher performance scores lead to payment bonuses. Lower scores indicate risk of readmission penalties.
Avg Length of Stay
26.5 days
Avg Payment / Stay
$11,226.71
Patient Complexity
3.60 × avg
Avg LOS 15-30 days is typical for short-term rehab · Patient complexity = HCC risk score (1.0 = national average; higher = sicker patient mix)
🟡 Potential for HarmFreedom from Abuse, Neglect, and Exploitation DeficienciesComplaint
🟡 Potential for HarmFreedom from Abuse, Neglect, and Exploitation DeficienciesComplaint
🟡 Potential for HarmResident Rights DeficienciesComplaint
🟡 Potential for HarmResident Assessment and Care Planning DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmInfection Control DeficienciesComplaint
🟡 Potential for HarmEnvironmental DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care Deficiencies
🟡 Potential for HarmQuality of Life and Care Deficiencies
🟡 Potential for HarmQuality of Life and Care Deficiencies
🟡 Potential for HarmEnvironmental Deficiencies
🟡 Potential for HarmResident Rights DeficienciesComplaint
🟡 Potential for HarmResident Rights DeficienciesComplaint
🟡 Potential for HarmFreedom from Abuse, Neglect, and Exploitation DeficienciesComplaint
🟡 Potential for HarmFreedom from Abuse, Neglect, and Exploitation DeficienciesComplaint
🟡 Potential for HarmResident Rights DeficienciesComplaint
🟡 Potential for HarmResident Assessment and Care Planning DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmInfection Control DeficienciesComplaint
🟡 Potential for HarmEnvironmental DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care Deficiencies
🟡 Potential for HarmQuality of Life and Care Deficiencies
🟡 Potential for HarmQuality of Life and Care Deficiencies
🟡 Potential for HarmEnvironmental Deficiencies
🟡 Potential for HarmResident Rights DeficienciesComplaint
🟡 Potential for HarmResident Rights DeficienciesComplaint
🟡 Potential for HarmFreedom from Abuse, Neglect, and Exploitation DeficienciesComplaint
🟡 Potential for HarmFreedom from Abuse, Neglect, and Exploitation DeficienciesComplaint
🟡 Potential for HarmResident Rights DeficienciesComplaint
🟡 Potential for HarmResident Assessment and Care Planning DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmInfection Control DeficienciesComplaint
🟡 Potential for HarmEnvironmental DeficienciesComplaint
Survey: June 27, 2024(15 citations)
🟡 Potential for HarmResident Rights Deficiencies
🟡 Potential for HarmPharmacy Service Deficiencies
🟡 Potential for HarmPharmacy Service Deficiencies
🟡 Potential for HarmPharmacy Service Deficiencies
🟡 Potential for HarmInfection Control Deficiencies
🟡 Potential for HarmResident Rights Deficiencies
🟡 Potential for HarmPharmacy Service Deficiencies
🟡 Potential for HarmPharmacy Service Deficiencies
🟡 Potential for HarmPharmacy Service Deficiencies
🟡 Potential for HarmInfection Control Deficiencies
🟡 Potential for HarmResident Rights Deficiencies
🟡 Potential for HarmPharmacy Service Deficiencies
🟡 Potential for HarmPharmacy Service Deficiencies
🟡 Potential for HarmPharmacy Service Deficiencies
🟡 Potential for HarmInfection Control Deficiencies
Survey: May 3, 2024(9 citations)
⚪ MinimalResident Assessment and Care Planning DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
⚪ MinimalNursing and Physician Services DeficienciesComplaint
⚪ MinimalResident Assessment and Care Planning DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
⚪ MinimalNursing and Physician Services DeficienciesComplaint
⚪ MinimalResident Assessment and Care Planning DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
⚪ MinimalNursing and Physician Services DeficienciesComplaint
Survey: April 24, 2024(9 citations)
🟡 Potential for HarmResident Rights DeficienciesComplaint
🔴 Immediate JeopardyQuality of Life and Care DeficienciesComplaint
🔴 Immediate JeopardyQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmResident Rights DeficienciesComplaint
🔴 Immediate JeopardyQuality of Life and Care DeficienciesComplaint
🔴 Immediate JeopardyQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmResident Rights DeficienciesComplaint
🔴 Immediate JeopardyQuality of Life and Care DeficienciesComplaint
🔴 Immediate JeopardyQuality of Life and Care DeficienciesComplaint
Survey: May 23, 2023(12 citations)
🟡 Potential for HarmResident Rights DeficienciesComplaint
⚪ MinimalResident Rights DeficienciesComplaint
⚪ MinimalResident Rights DeficienciesComplaint
🟡 Potential for HarmAdministration DeficienciesComplaint
🟡 Potential for HarmResident Rights DeficienciesComplaint
⚪ MinimalResident Rights DeficienciesComplaint
⚪ MinimalResident Rights DeficienciesComplaint
🟡 Potential for HarmAdministration DeficienciesComplaint
🟡 Potential for HarmResident Rights DeficienciesComplaint
⚪ MinimalResident Rights DeficienciesComplaint
⚪ MinimalResident Rights DeficienciesComplaint
🟡 Potential for HarmAdministration DeficienciesComplaint
+ 1 more survey(s) not shown in snapshot