Highlands Health and Rehabilitation Center
3549 Norriswood, Memphis, TN 38111
📞 (901) 325-7820🛏️ 180 beds·87% occupied
★ 2/5 CMS OverallRN 25 min/dayLPN 57 min/dayCNA 1h 53m/day18 penalties — see details
Medicare
Private Pay
0.42h
RN HOURS
per resident/day
2/5
CMS STARS
overall rating
3.9★
TRUST INDEX
Placet score
25.1%
BOUNCE BACK
30-day readmission
Clinical Quality Indicators
Long-stay residents — lower is better
Antipsychotic medication use
17.68%Falls causing major injury
0.58%Pressure ulcers (high-risk)
7.87%Unplanned weight loss
14.4%Depressive symptoms
15.92%Admissions Contacts
No admissions contacts on file yet.
CMS Star Ratings
Last inspected: Oct 2025 (187 days ago)⭐ Overall
2/5
★★☆☆☆
🔍 Health Inspection
2/5
★★☆☆☆
👩⚕️ Staffing
2/5
★★☆☆☆
📊 Quality Measures
2/5
★★☆☆☆
RN / Resident / Day
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