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Trust

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Terms

Rankings are based on CMS Provider Data and state public records. Placet receives no compensation from facilities. Data may be delayed. Verify current details directly with each facility before acting.

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Methodology

CMS Five-Star Ratings

CMS publishes a 1-to-5 star quality summary for every Medicare-certified skilled nursing facility. Here's what goes into the rating, what each star means, and what the rating doesn't tell you.

What goes into the rating

  • Health inspections — three most recent annual inspection cycles, weighted heavily toward the most recent. Severity and scope of citations matter.
  • Staffing — RN, LPN, and CNA hours per resident day from PBJ payroll, adjusted for resident acuity, plus RN turnover and weekend staffing.
  • Quality measures — resident-level outcomes from MDS data (falls, pressure ulcers, weight loss, urinary tract infections, antipsychotic use).

What the rating doesn't tell you

The CMS Five-Star rating doesn't reflect: ownership history, recent CMP penalty totals, Special Focus Facility status, abuse-icon flags, or whether the operator has been linked to facility closures elsewhere. Placet surfaces all of these alongside the CMS star rating.

Frequently asked questions

What is the CMS Five-Star Quality Rating?+

A 1-to-5 star summary CMS publishes for every Medicare-certified skilled nursing facility. It rolls up three sub-ratings: health inspections (most heavily weighted), staffing (from PBJ payroll data), and quality measures (resident outcomes like falls, infections, weight loss).

Which sub-rating matters most?+

Health inspections. CMS uses inspection results to set a base star rating, then nudges it up or down based on staffing and quality measures. A facility with 5-star quality measures but 1-star inspections will land near the bottom of the overall scale.

How is the staffing rating calculated?+

From the Payroll-Based Journal (PBJ) system, which collects daily nursing hours straight from facility payroll. CMS adjusts for resident acuity, then compares each facility's hours-per-resident-day against national benchmarks. RN turnover and weekend staffing are now also factored in.

Can a facility game the rating?+

Some have tried. The biggest historical loophole — self-reported staffing — was closed when CMS moved to PBJ payroll data in 2018. Quality measure self-reporting still has audit risk, which is why Placet weights inspection results more heavily than CMS does in our Trust Index.

Why does Placet sometimes rank a 5-star facility lower than its star rating suggests?+

Because the CMS rating doesn't capture everything. We additionally surface RN turnover, weekend staffing, recent CMP penalties, and ownership signals — all from public CMS data — that can change the picture for a family making a placement decision.

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